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Questions we are asked most often

Everything about our formulas, how to take them, shipping and the 180 day guarantee. If your question is not here, write to us and a person will answer.

About naturaveda

naturaveda was founded by Michael Hartmann, a nutritionist who has worked with nutrition, natural compounds and prevention for more than 30 years. His starting point was a simple observation: the knowledge held by Ayurvedic practitioners in India, by TCM masters in China and by European herbalists already exists, it is just rarely available in a form you can actually buy. Our formulas are developed together with experienced practitioners from all three of those traditions.

Three things you can check for yourself. Every ingredient on our labels carries its own amount in milligrams per daily serving, so no proprietary blend hides how little of something is really in the capsule. Every formula draws on three traditions at once, Ayurveda, Traditional Chinese Medicine and European herbal medicine, rather than one isolated compound. And we keep our range focused: each product is developed for a specific purpose, instead of building a large catalog of formulas that all look alike.

The recipes, the specifications and the quality standard are developed in Germany. Manufacturing takes place in an FDA-registered facility, which is what the label states word for word: designed in Germany and made in an FDA-registered facility. The distributor on record is SCYENTIFIC BRANDS LLC, 5830 E 2nd Street, Casper, WY 82609.

We are new to the United States and we sell directly, without retail partners and without a distributor network. That means no shelf space, no in-store advertising and no brand recognition built over decades. We would rather say that plainly than pretend otherwise, which is also why every order carries a 180 day money back guarantee.

No. Our products are available only at naturaveda-shop.com. Selling direct lets us control how each batch is stored, how quickly it reaches you and how a return is handled, and it keeps a retail markup out of the price. If you find naturaveda offered anywhere else, it did not come from us.

Our products

naturaveda currently offers eight targeted formulas, each developed for a specific area of daily health support.

hepavital supports normal liver function with a focused blend of plant-based ingredients.

lungenfreund supports respiratory comfort with a combination of traditional herbs, antioxidants, vitamins and minerals.

prostaveda supports prostate health and normal urinary flow with a focused three-plant formula.

vagibiotik supports a healthy vaginal microflora with prebiotics, cranberry, D-mannose, hibiscus and 10 billion CFU of probiotic cultures.

GLProbio-1 supports metabolic and gut health with pasteurized Akkermansia muciniphila, berberine, prebiotic inulin and Bacillus coagulans.

fokusfreund supports focus, memory and mental clarity with 10 targeted ingredients including bacopa, citicoline, ginkgo, phosphatidylserine and L-theanine.

florafreund supports natural moisture and everyday intimate comfort with slippery elm bark extract and a six-strain probiotic blend delivering 10 billion CFU.

zuckerfreund supports healthy blood sugar levels already within the normal range and steady daily energy with two forms of berberine, Ceylon cinnamon, alpha-lipoic acid and supporting micronutrients.

Each formula comes with 60 capsules per bottle. The recommended daily serving is 2 capsules, so one bottle provides a 30-day supply.

All naturaveda products are vegan, gluten-free and lactose-free. The shell is HPMC, short for hydroxypropyl methylcellulose, which comes from plant cellulose rather than animal gelatin, so there is nothing animal derived in any formula. There is also no proprietary blend on our labels, which means every ingredient shows its own amount instead of disappearing into a group total. What you read on the supplement facts panel is the complete formula.

Our raw materials come from controlled, mostly organic cultivation and are harvested and processed so the active compounds survive the journey. The origins follow the traditions: Ayurvedic raw materials from India, TCM plants from China, phytotherapeutic plants from Europe. Every batch of raw material is checked before it enters production. One allergen is worth naming: the bromelain in lungenfreund is derived from pineapple, so please read the full ingredient list on the product page and check with your doctor if you have a known allergy.

Taking our supplements

Take 2 capsules per day with a glass of water. Each bottle holds 60 capsules, which is exactly 30 days. Please do not exceed the recommended daily serving.

With a meal is the better choice for all four products, because fat soluble compounds such as the curcuminoids in turmeric and the fatty acids in saw palmetto are absorbed better when there is some fat in the stomach. Beyond that there is no required time of day. What matters far more is that you take them every single day, since plant extracts build up over weeks rather than working from one dose. Splitting the serving into one capsule in the morning and one in the evening works just as well as taking both at once.

Longer than most advertising suggests. Plant extracts work gradually, so plan for 8 to 12 weeks of consistent daily use before you judge the result, and do not expect a change in the first few days. Our formulas are made for continuous use after that, which is why the 90 day and 150 day bundles exist, and there is no need to cycle off. If you have taken a product every day for four weeks and nothing has shifted at all, it is probably not the right formula for you, and that is exactly what the 180 day guarantee is there for.

Our formulas are developed for different areas of health support. However, some products may contain overlapping ingredients. If you are taking more than one naturaveda product, check the ingredient lists and recommended daily servings. If you take medication, have a medical condition, or are unsure whether a combination is suitable for you, speak with your healthcare provider before combining supplements.

If you miss a day, simply carry on with your normal 2 capsules the next day. Please do not double up to catch up, because that does not make up for the missed day. If you have taken more than the recommended serving once by accident, return to the normal amount and contact your doctor if you feel unwell.

Safety and suitability

Please speak with your doctor or pharmacist first, and take the label or the ingredient list with you. Plant extracts are not automatically harmless next to medication: black pepper extract in hepavital can influence how some drugs are absorbed, and saw palmetto is worth discussing if you take blood thinners. Every amount is declared per daily serving, which makes that conversation short and specific.

No, not without medical advice. Our formulas have not been studied in pregnancy or during breastfeeding, and we will not claim a safety we cannot support. All naturaveda products are intended for adults aged 18 and over, and the serving size is set for adults. Please keep the bottles out of the reach of children.

Yes, please speak with the doctor treating you before you start. A dietary supplement does not replace a diagnosis, a medication or a therapy, and it is never a reason to stop something your doctor has prescribed. If you are in active treatment, our products are best treated as something to discuss, not something to add quietly.

Our formulas are generally well tolerated. Some people notice mild digestive changes in the first days, most often with vagibiotik, because prebiotics and probiotic cultures change the environment in the gut before things settle. If anything persists or does not feel right, stop taking the product and speak with your doctor.

Quality and testing

Yes. Every batch is tested for purity, potency and freedom from contaminants before it is released for sale, and heavy metals are part of that scope. A batch that misses the specification is not bottled. We do not currently publish certificates of analysis on the website, so if you would like the documentation for the batch you received, write to support@naturaveda-shop.com with the batch number printed on your bottle and we will tell you what we can share.

It means the amount of the active compound is fixed rather than left to the harvest. The saw palmetto in prostaveda is standardized to 45% fatty acids, so 500 mg delivers a known quantity every time. The mullein in lungenfreund is a 10:1 extract, which means the 350 mg in a daily serving is concentrated from 3,500 mg of dried leaf.

They set how tightly we specify each raw material before anyone touches a capsule: which plant part, which extraction ratio, which purity limits, documented per batch. That is German pharmacopoeial thinking applied to a supplement rather than a marketing line. The manufacturing itself takes place in an FDA-registered facility, a standard that applies to manufacturers worldwide, not only in the US. So the formula is German, the production meets FDA requirements, and we would rather state that clearly than let you assume the bottles are filled in Germany.

Because a bigger number on the label is not the same as a better product. Our amounts follow what has been used in traditional practice and in research, not the maximum that still fits into a capsule. Pushing an extract higher does not scale the benefit in the same way, it mostly scales the cost and the risk of poor tolerance. We would rather dose three ingredients properly, as in prostaveda, than list twenty at amounts too small to matter.

Ordering and payment

Credit and debit cards, PayPal, Klarna, Shop Pay, Apple Pay and Google Pay. All prices are shown and charged in US dollars. Payment runs through a secured checkout, so we never see or store your full card details.

One bottle is $39.95 and covers 30 days. The 90 day bundle is 2 bottles plus 1 free at $79.90, which works out to $26.63 per bottle. The 150 day bundle is 3 bottles plus 2 free at $119.85, which is $23.97 per bottle. The larger bundles exist because the formulas need consistent use over months, not because of a limited time promotion.

Write to support@naturaveda-shop.com as quickly as you can and include your order number. We usually pack orders within one business day, and once a parcel has been handed to the carrier we can no longer change the address or the contents. If it has already shipped, the 180 day guarantee still covers you.

Check your spam and promotions folders first, since confirmation emails often land there. A typo in the email address at checkout is the second common reason. Write to support@naturaveda-shop.com with your name and the address you used and we will resend the confirmation.

Shipping

Shipping is free on orders of $50 and above. Below that threshold it is a flat $3.95. Because the 90 day and the 150 day bundles are above $50, they always ship free.

Plan for 5 to 8 business days from dispatch. Orders placed on a business day are usually packed within one working day, so an order on Monday typically arrives the following week. We give you the realistic window rather than a two day promise we could not keep on every order.

You receive a tracking link by email as soon as the shipping label is created. In the first days after dispatch the tracking can stand still without an update, which is normal and does not mean the parcel is lost. With the larger bundles the bottles are sometimes shipped in separate parcels that arrive a day or two apart, and each one gets its own tracking link. If nothing has moved for more than seven days, write to support@naturaveda-shop.com and we will look into it.

Customs and import charges are not part of your checkout total and we do not add handling fees on top. For a delivery to a United States address you should not be asked to pay anything on arrival. If a carrier ever contacts you about a charge, send the notice to support@naturaveda-shop.com before you pay it and we will sort it out with you.

We ship to the United States, Canada, the United Kingdom, Ireland, Australia, New Zealand and most countries of the European Union. Shipping cost and the free shipping threshold differ by country, and the $50 threshold with the $3.95 flat rate applies to orders billed in US dollars. The delivery country you select at checkout decides which rate you see.

Shipping protection is an add-on you can choose in your cart before checkout. It is provided by InsureShip and covers your parcel if it is damaged in transit, lost, or stolen. The price depends on your order value and is shown next to the checkbox before you pay, and you can remove it there at any time before checkout.

If your order included shipping protection, file your claim on our claims page. You need your order number and the email address you used at checkout. The claim goes directly to InsureShip, who review it and, if it is approved, arrange a refund or a replacement. If your order did not include shipping protection, write to support@naturaveda-shop.com with your order number and we will follow it up with you.

Returns and guarantee

If a product is not right for you, you can ask for your money back within 180 days of delivery. An opened and partly used bottle is exactly the case the guarantee is made for, because you cannot judge a formula without taking it, and unopened bottles from the same order are covered as well. The guarantee covers the purchase price of your order. Six months is deliberately longer than the time our formulas need to show what they do.

Send an email to support@naturaveda-shop.com with your order number and tell us briefly what did not work for you. You will receive the return address and the instructions from us. Please do not send anything back before you have them, because parcels that arrive without a reference are hard to match to an order.

You cover the postage for sending a return back to us. If your order arrived damaged, incomplete or with the wrong product in it, we cover the return and replace it. Send a photo to support@naturaveda-shop.com in that case and we will arrange everything.

We process the refund as soon as your return is registered with us and we refund to the original payment method. From there your bank or card issuer decides how quickly the amount appears on your statement, usually within a few business days. You will receive an email from us the moment the refund is issued.

Contact and support

Email is the fastest route: support@naturaveda-shop.com. We answer Monday to Friday and usually reply within one business day. We do not run a phone line at the moment, because email keeps order numbers, batch numbers and addresses in writing where nothing gets lost.

Please include your order number, the email address you used at checkout and one sentence on what you would like to happen. For anything concerning the product itself, the batch number on the bottom of the bottle helps. We can explain exactly what is in each formula, how much of it and what each one is made for. What we cannot do is give medical advice or recommend a product for a health condition, because that decision belongs with your doctor.

Still looking for an answer?

Write to support@naturaveda-shop.com and include your order number if you have one. We read every message ourselves and usually answer within one business day, Monday to Friday.

Contact our team

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.